Firmware updates and changelogs of mini-i Pro 4 and mini-i 4 (bug collecting)

[Andis]

Good afternoon! Just bought a Mini i-4 pro. I connect with LAN. I installed the latest firmware. Tidal connect doesn't work MA app doesn't work for Tidal either!!!! Tidal only works with the McConnet app. What should I do?

Hi Andis，
Could you please share any error messages or prompts you're seeing in our MA Remote? I'd like to check your status. Would you mind providing a screenshot？

---

Good afternoon! Just bought a Mini i-4 pro. I connect with LAN. I installed the latest firmware. Tidal connect doesn't work MA app doesn't work for Tidal either!!!! Tidal only works with the McConnet app. What should I do?

Hi Andis，
Could you please share any error messages or prompts you're seeing in our MA Remote? I'd like to check your status. Would you mind providing a screenshot？

With the McConnet app I find the Matrix Mini i-4 and can use Tidal through it. Spotify also works well with Matrix. Internet radio with MA application works. Doesn't work for Tidal in any way. Not with the MA app, not with Tidal Connect!! I am in complete despair. Please, please, please help me! Please solve this problem of mine. I can't listen to my music!!!

[Andis]

Today I connected the Matrix Mini i-4 in my office. Tidal Connect and MA app worked !!! I brought the Matrix home and connected it to my network and again Tidal Connect and Tidal via the MA app do not work. There is an incompatibility between the Matrix Mini and my internet network! It's interesting that when I listen to Spotify at home, I can't see the image on the screen. In the office, the image was visible on the Matrix screen! Will this help you solve the problem? I am very much waiting for your answer!
[/quote]

[LI HUI]

Today I connected the Matrix Mini i-4 in my office. Tidal Connect and MA app worked !!! I brought the Matrix home and connected it to my network and again Tidal Connect and Tidal via the MA app do not work. There is an incompatibility between the Matrix Mini and my internet network! It's interesting that when I listen to Spotify at home, I can't see the image on the screen. In the office, the image was visible on the Matrix screen! Will this help you solve the problem? I am very much waiting for your answer!

Hi Andis，
Sorry for the delayed response.
We were on Labor Day holiday recently. 
Where are you located? Your description suggests that it might be related to the network environment.

[Andis]

Hello! Yes, it really is related to the network. I tested it on two different networks. Let's try to solve it with my internet provider. Very unusual problem!!!!! I will inform you if we find the cause of the problem. Perhaps you have ideas in which network parameters to look for incompatibility with Matrix? Thank you!

[LI HUI]

Hello! Yes, it really is related to the network. I tested it on two different networks. Let's try to solve it with my internet provider. Very unusual problem!!!!! I will inform you if we find the cause of the problem. Perhaps you have ideas in which network parameters to look for incompatibility with Matrix? Thank you!

HI Andis，
Mayb e the firewall strategy of your router?

[Andis]

Today my internet provider fixed the problem. It had to do with some security settings on his network. I have been using various streamers (10-15 pc) for 5 years with many clients. I am facing such a strange problem for the first time! I hope that this experience with a strange network problem will be useful to other streamer owners Thanks for your understanding and help!

[LI HUI]

Today my internet provider fixed the problem. It had to do with some security settings on his network. I have been using various streamers (10-15 pc) for 5 years with many clients. I am facing such a strange problem for the first time! I hope that this experience with a strange network problem will be useful to other streamer owners Thanks for your understanding and help!

Hi Andis，
I'm glad to hear that your internet provider was able to resolve the issue for you!
I will also document this situation.If you have any questions or need further assistance, feel free to ask!
Best regards