Spotify Connect missing

[Faby]

- X-Sabre 3, update to latest firmware 1.0.9 Build010, wired ethernet connection, hardware version V1700
- MA Remote app version V3.3.3 for Android

Spotify connect not working anymore. The X-Sabre doesn't show up in the device list from Spotify App.

Spotify finds and connects to other endpoints the same home network, but doesn't find the X-Sabre.
Tidal connect and Airplay work fine, except that Tidal Connect at times randomly stops working and I have to physically unplug the power cord and reboot the device (this is a painful old bug never solved! a function in the app to execute the full reboot would be appreciated).

I think this is a regression of the last firmware.

[charles_2995]

- X-Sabre 3, update to latest firmware 1.0.9 Build010, wired ethernet connection, hardware version V1700
- MA Remote app version V3.3.3 for Android

Spotify connect not working anymore. The X-Sabre doesn't show up in the device list from Spotify App.

Spotify finds and connects to other endpoints the same home network, but doesn't find the X-Sabre.
Tidal connect and Airplay work fine, except that Tidal Connect at times randomly stops working and I have to physically unplug the power cord and reboot the device (this is a painful old bug never solved! a function in the app to execute the full reboot would be appreciated).

I think this is a regression of the last firmware.

I have the same issue with element S after lastest firmware update
- charles

[Wei Cao]

Hi Faby and Charles,
Please do it like this. Use MA Remote, in My Device page, enter the first option Device Name in Device Configuration. Change a device name and save the changes, actually you may add a letter or delete a letter, then the device will be displaied in Spotify.
This might be a minor bug of the firmware, but we don't have a fix for it right now. Sorry for the inconvenience.

[charles_2995]

Hi Faby and Charles,
Please do it like this. Use MA Remote, in My Device page, enter the first option Device Name in Device Configuration. Change a device name and save the changes, actually you may add a letter or delete a letter, then the device will be displaied in Spotify.
This might be a minor bug of the firmware, but we don't have a fix for it right now. Sorry for the inconvenience.

Thank you for the response.  renamed as you suggested and it recognized right away. Again, thank you
Charles

[Faby]

Hi Faby and Charles,
Please do it like this. Use MA Remote, in My Device page, enter the first option Device Name in Device Configuration. Change a device name and save the changes, actually you may add a letter or delete a letter, then the device will be displaied in Spotify.
This might be a minor bug of the firmware, but we don't have a fix for it right now. Sorry for the inconvenience.

It worked.  Thank you. 
I see the issue is related to an underscore in the device name. By changing the device name it translates the "_" with a "-" character and it works.