(09-26-2021, 12:50 AM)Cao Wei 提到: Hi Tom,
You mentioned that "but it behaves as if it is a WiFi device", why? what it behaves? Can you describe more details?
Did you tried a hard re-boot to the device? I meant disconnect power supply and reconnect it after 20 seconds.
Wei
The Element X "Network" is set to "Ethernet", not "Wireless". In the "Devices" list, the expected hard-coded IP address does show up. In my router tool, the Element X does show up as a "wired" device in the Device list.
However, in the Roon list of available devices, on my MacBook Pro, under Settings/Audio, the ElementX only shows up in the "Other network devices" list. Under the name ("Matrix1"), a label says "via Airplay, 192.168.1.24". On my iPhone, the ElementX shows up under "Other network devices", but here the label is "Matrix1 (ShairportSync)" ... via AirPlay 192.168.1.24".
When I set the input to "Network", enable "Matrix1" in Roon, then try to play something, the Element X front panel changes to "Airplay PCM 44.1".
(09-26-2021, 07:54 AM)Cao Wei 提到: Hi Tom,
Can you do the following tests:
1. Turn the element X on, let it connect your network properly. Select Network input.
2. Disconnect the power cable of the element X, wait for 20 seconds, connect power cable and boot the device.
Then check Settings/Audio in Roon if the element X show as a Roon Ready device.
Regarding the issue #2, can you record a video to show us the issue happen? It's better we can see both the screen of your phone and the element X. You can send the video (link) to our support email support@matrix-digi.com
Best regards.
Wei
I have tried unplugging and waiting , then plugging it back in. This does not work. The Element X still does not show up in Roon/Settings/Audio as a Roon Ready device, only as an "other network" device.
Maybe there is some other reboot/reset procedure? I only know how to use the power cable and the on/off button (front panel). I do not know how to perform a factory reset or reboot any other way.
