(02-15-2024, 02:02 PM)Wei Cao 提到: Hi Ryan,
Sorry. It is Chinese New Year Holiday from Feb 7th to Feb 17th. So we are not available for supporting you during these days.
Please watch the videos below, where describing how to use TIDAL and Spotify.
https://www.matrix-digi.com/help/1022#list
If that's really what you did, and you still can't find the streamer in TIDAL and Spotify. Can you record a short video to show how did you do and what happened to your operations?
And if AirPlay works for you as expected?
By the way, 1.0.2 is a very old firmware version. The latest firmware version is 1.0.7. Please check for update from the device settings menu.
Thank you for the suggestion. It seems the issue is that the mini is not connected to the network, despite being plugged in via LAN. Here is the current situation:
- mini i-4 is plugged into the router via LAN
- the router detects the mini i-4, but there is no data being transmitted to it
- the screen on the mini says it is connected to the internet
- the mini says no update is available
So nothing is able to detect the mini because it isn't connected to the internet. But I don't know why my router is unable to communicate with it.
The four images below show the current status
