Element H Card

[Avi_1987]

Hi,
With windows 10 system, you no need to install the driver.
Can you connect your phone to the USB port over a USB cable, you can see if the phone is charging? If not, it indicates that there is no power output from the USB cable.
Please test and let me know.

Connecting a Phone and there are no charging.
So, no data, no power.
Though, card seems to appear correctly at the Device Manager. As in the enclosed screenshot.

Hi there,
The element H works fine, but it seemd that there is no power output through the USB port.
It displayed in Device Manager correctly because the element H works with the PCIE port. 
Can you test the SATA power input?

Hi,
1. Due to some technical complications within my PC, connecting a SATA power input is outside of my capability. It need to be send and done at external lab.
Anyway, the intention of purchasing the Element H is using external power.
2. Note that the iFi DIABLO and iFi Gryphon, which are internal battery based DAC/AMP, both are not recognized.
3. I've also tried to cancel any power management restrictions at the Windows level and at the USB device level.
4. I've also tried to reinstall Windows 10 driver downloaded from matrix-digi, as advised as an option at the user manual, but responded with a strange error message, screenshot enclosed.

Please advised