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I had this issue happening yesterday with my element i2. About 3 times playback stopped during a 2 hours session. I decided to reboot my Roon ROCK Core and after that no more playback issues.
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"Hi Dub,
I have forwarded your feedbacks to the dev team.
Regarding playing from Plex UPnP server, the dev team is rsearching the compatibility issues.
Sorry for the inconvenience."
Thank you very much, I hope (for all your customer's sake) that you get the compatibility issues sorted.
I have one more thing to add, I have music on 24/7 and I get these randomly happening pauses in the playback. As I've said, everything is hard wired so it's not a WIFI dropout, and it happens completely randomly, I have not been able to trigger it to happen, so unfortunately I can't help to detect the issue.
About the DSD64, I can play DSD256-512 without any problems when using the Element M2 in USB DAC mode or when using an USB SSD for local music so it's has to be some kind of network issue, as I've said I have 100/12MB/s internet connection, a gigabit switch and I have been able to reproduce the chopping audio issue with both, my HTPC and NAS, so I can confirm it's not a problem with connected devices.
I can try to listen to a DSD64 file, but I'm pretty sure it will have the same problem. I will report back when I have tested it.
I'm sorry for the rude and rough language but as stated before, this unit does not function as advertised and that made me very frustrated and angry.
Best regards,
-Dub
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The random pausing issue appears to be resolved with V1.0.9 Build013. That's good news.
However, I'm still experiencing the clipping/popping/ticking at the beginning of tracks. Have developers been able to reproduce that issue? Is there a fix in progress?
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Hi
I just purchased the Element i2.
I cannot get Tidal to work through the MA App.
In android on a Samsung S23 Ultra it seems to log in with a tick but nothing then happens?
On iPhone 14 it keeps returning to the main screen before I can enter my user name and password?
Qobuz worked first time?
Very frustrating.
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08-11-2023, 12:43 PM
(这个帖子最后修改于: 08-15-2023, 02:52 PM by Hans_2535.)
I am having two issues (related?). 1) I find the Element i2 offline often, despite the network ethernet connection and ROON operating elsewhere. To bring back online i need to remove the power cord and re-insert. There is no indication that the ethernet is bad anywhere else in the house. And 2) Random pauses in ROON playback - like a pause every 10-30 minutes. The pause requires my to press play again. (Very annoying).
I have Hardware v1.5 and Firmware v1.1.0 Build 11. (Am I up to date? Anyone else with these issues?)
Collecting bugs of 2nd gen element series products
