01-17-2024, 06:52 AM
Hi Daniel,
Sorry for the delay, I missed your question.
I have not heard of such issue from other customers.
Is this issue happen to specific music files or any of the music files randomly? By the way, did you checked the grounding of the power supply? If the ground wire connection is reliable?
According to my experiences, if the device is faulty, any of the music will distorted, not limit to a particular genre.
Sorry for the delay, I missed your question.
I have not heard of such issue from other customers.
Is this issue happen to specific music files or any of the music files randomly? By the way, did you checked the grounding of the power supply? If the ground wire connection is reliable?
According to my experiences, if the device is faulty, any of the music will distorted, not limit to a particular genre.
