01-13-2023, 01:55 AM
Dear Javier,
Thanks for sharing your experiences with us.
1. This is a frequently asked question. But unfortunately, it's impossible to turn off the 5V power supply from the USB host when the unit is in standby mode. Some of our customers assume that the hard disk case has the functionality that shutting down the power supply to the SSD or HDD when write and read is inactive. But I don't know if there are such products actually exist.
2. There would no any impact to both the hardware and the sound quality of the device when XLR and RCA outputs are connected at the same time. No matter they are running both amps or only 1 amp is working. I don't know whether other brands/devices have some specific reason for this, I am sure that you are no need warry about this with Matrix devices.
Enjoy the music.
Thanks for sharing your experiences with us.
1. This is a frequently asked question. But unfortunately, it's impossible to turn off the 5V power supply from the USB host when the unit is in standby mode. Some of our customers assume that the hard disk case has the functionality that shutting down the power supply to the SSD or HDD when write and read is inactive. But I don't know if there are such products actually exist.
2. There would no any impact to both the hardware and the sound quality of the device when XLR and RCA outputs are connected at the same time. No matter they are running both amps or only 1 amp is working. I don't know whether other brands/devices have some specific reason for this, I am sure that you are no need warry about this with Matrix devices.
Enjoy the music.
