01-09-2023, 06:52 AM
(01-08-2023, 10:02 PM)Alexandre 提到: Can I have an update please ?
How can I open a ticket ?
Hi Alex,
Sirry. We have no ticket system.
I asked tech support of Netgear China, they said it is possible that R7800 does not compatible with some of the network devices. (They were reported some imcompatibility cases with some other smart home devices) But if you can contact your local tech support of Netgear, they might provide additional advices for the imcompatibility.
I will feedback your issue to the dev team. But I don't know if they can improve it.
