Matrix mini-i pro 3 defective LCD Screen

[Stefano]

What a nightmare this Matrix is!

Purchased from Shenzhenaudio, attached and it doesn't work :

https://www.youtube.com/watch?v=Py7R4f12rm8

[Wei Cao]

Hi Stefano,
All the units from Matrix set to 220v before shipped to customers.
Are you in a 220v power country? If not, please slide the power voltage switch on the side of the unit case.

[Stefano]

Hi Stefano,
All the units from Matrix set to 220v before shipped to customers.
Are you in a 220v power country? If not, please slide the power voltage switch on the side of the unit case.

Hi,

are in Italy and yes, the tab was already set to work at 220V

[Wei Cao]

Hi Stefano,
This seems a hardware problem, please contact Shenzhenaudio for a replacement.
Sorry for the inconvenience.

Best regards.