10-02-2020, 10:21 AM
Dear Support Team.
Last App update (v1.4.0) and Matrix M firmware (B61601) has brought several issues on IOS 14.0.1
Sumarizing:
- incorrect identification of device (remote app marks X non M device) that force to reinstall and re-scan devices
- no refresh of information regarding tracks running, nor progress bar or status, track info, etc.
Data are correct when App starts but if iphone goest to stand by, returning to the application the information is frozen, but device is running OK and, music, playing.
This has greatly lowered my valuation and utility of the product in general.
I do not know if Support are on it to solve it. Previous release worked perfectly on same IOS version.
Thanks in advance.
Last App update (v1.4.0) and Matrix M firmware (B61601) has brought several issues on IOS 14.0.1
Sumarizing:
- incorrect identification of device (remote app marks X non M device) that force to reinstall and re-scan devices
- no refresh of information regarding tracks running, nor progress bar or status, track info, etc.
Data are correct when App starts but if iphone goest to stand by, returning to the application the information is frozen, but device is running OK and, music, playing.
This has greatly lowered my valuation and utility of the product in general.
I do not know if Support are on it to solve it. Previous release worked perfectly on same IOS version.
Thanks in advance.
