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Elment I doesn't connect to Android Phone
#1
Hi . The Element I is on the Wifi now , Apple Music from Pc sees it . But I really cannot connect to my phone trough the application , I tried it several times both with LAN and WLAN , tried to plugg out the streamer and again , but nothing -the MA Remote doesn't find the streamer . What could I do ? Thanks ! Tony
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#2
Can you share some details to me:
1. Phone model,
2. MA Remote version, firmware version of element i
3. Are you sure your phone and the element i are in the same network? (same network router)

Please watch the following videos for your reference.
https://www.youtube.com/watch?v=4x-8Ds-taxs
https://www.youtube.com/watch?v=aDGocdoDYAI
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#3
Hello Wei ! Phone is Samsung Galaxy S20FE , Android 12 , MA Remote the newest I think , just downloaded .
Element I shows : SW VER : B51501 , HW VER : 1.2
I did what Youtube shows me both LAN and WLAN way , until the point they connect , because it's not happened .

(07-26-2022, 04:49 AM)Wei Cao 提到: Can you share some details to me:
1. Phone model,
2. MA Remote version, firmware version of element i
3. Are you sure your phone and the element i are in the same network? (same network router)

Please watch the following videos for your reference.
https://www.youtube.com/watch?v=4x-8Ds-taxs
https://www.youtube.com/watch?v=aDGocdoDYAI
MA Remote app is 3.1.4 . Now I started to download the new firmware by typing the IP address , but " downloading the update package " is on my phone for more then 10 minutes and nothing happening...
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#4
(07-26-2022, 07:52 AM)antal dénes 提到: Hello Wei ! Phone is Samsung Galaxy S20FE , Android 12  , MA Remote the newest I think , just downloaded .
Element I shows : SW VER : B51501 , HW VER : 1.2
I did what Youtube shows me both LAN and WLAN way , until the point they connect , because it's not happened .

(07-26-2022, 04:49 AM)Wei Cao 提到: Can you share some details to me:
1. Phone model,
2. MA Remote version, firmware version of element i
3. Are you sure your phone and the element i are in the same network? (same network router)

Please watch the following videos for your reference.
https://www.youtube.com/watch?v=4x-8Ds-taxs
https://www.youtube.com/watch?v=aDGocdoDYAI
MA Remote app is 3.1.4 . Now I started to download the new firmware by typing the IP address , but " downloading the update package " is on my phone for more then 10 minutes and nothing happening...

If the downloading status stucks, you can cancel it and download again.
Did you finished the download and installed the new firmware?
回复
#5
(07-26-2022, 09:36 AM)Wei Cao 提到:
(07-26-2022, 07:52 AM)antal dénes 提到: Hello Wei ! Phone is Samsung Galaxy S20FE , Android 12  , MA Remote the newest I think , just downloaded .
Element I shows : SW VER : B51501 , HW VER : 1.2
I did what Youtube shows me both LAN and WLAN way , until the point they connect , because it's not happened .

(07-26-2022, 04:49 AM)Wei Cao 提到: Can you share some details to me:
1. Phone model,
2. MA Remote version, firmware version of element i
3. Are you sure your phone and the element i are in the same network? (same network router)

Please watch the following videos for your reference.
https://www.youtube.com/watch?v=4x-8Ds-taxs
https://www.youtube.com/watch?v=aDGocdoDYAI
MA Remote app is 3.1.4 . Now I started to download the new firmware by typing the IP address , but " downloading the update package " is on my phone for more then 10 minutes and nothing happening...

If the downloading status stucks, you can cancel it and download again.
Did you finished the download and installed the new firmware?

Everything is ok now . thanks
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