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Collecting bugs of 2nd gen element series products
#41
(08-11-2022, 02:49 AM)Wei Cao 提到:
(08-10-2022, 06:23 AM)michael_2087 提到:
(08-10-2022, 03:11 AM)Wei Cao 提到: Hi Michael,
Can you upload the video to a network drive and share me a link?
the first few seconds is clicking over the music. that clicking goes on and on. 

try this link:


https://www.dropbox.com/s/rnl3zxdxpo4ajp...z.m4a?dl=0

Hi Michael,
Can you do the following 2 tests?
1. When the popping noise happens, can you mute the output, if the popping sound still exists?
2. Do you have other streaming services? Are you able to test with Spotify, TIDAL or stream a high res music from Roon?

1. when pausing or muting, the clicking/popping sound does not remain. it is part of the playback, wireless, at hi-res 192 and less so with 96 and non-existant at 44

this is a wireless issue. does not exist with ethernet connection

2. yes, i have TIDAL, spotify, amazon hd music, and finally, Quboz. No matrix support for amazon, so can't test that (generally, amazon has the same hi-res numbers as quboz) tidal MQA seems to work fine but those files are not registering as high as 192 (I am listening to Sundown by Gordon Lightfoot right now...on the screen it says MQA 44.1/16bit, this same song is on Qobuz and amazon hd at 192khz)

3. I happen to have a current bluesound node, that plays the same hi-res songs wirelessly from the same music services without issue through the same speakers/headphones
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#42
Hi Michael,
Did you write something in your previous post?
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#43
(08-11-2022, 04:45 AM)Wei Cao 提到: Hi Michael,
Did you write something in your previous post?
yes, sorry i hit send somehow.....i edited it to actually say things

4. i have found the (yannick nezet-seguin/beethoven) music on TIDAL....through TIDAL connect it plays on the element i2 wirelessly with NO crackle/pops, screen shows MQA 192

maybe it's an issue with the MA app, which I was using almost exclusively (since I prefer Quboz to Tidal)
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#44
Hi Machael,
Got it, thanks for the update. We will investigate this issue and try to fix it.
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#45
Wei CaoHi Machael,
Got it, thanks for the update. We will investigate this issue and try to fix it.


thanks
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