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Mini-i Amp in protection mode
#1
Not sure what happened. I have two of these amps that I run balanced out of a Mini-i Pro 3 balanced. As I was changing some gear in the set up, one of the amps goes into what I think is protection mode. The light goes from blue or green to a red flashing light. Not sure if there is a way to fix this. Any assistance is appreciated.
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#2
Can you view the LED, how it flashes? Please see the manual below:
https://www.matrix-digi.com/pdf/Mini-i_A...ual_EN.pdf
If it flashes like the screenshot described ?
   
A short video would be easy for us to judge the problems.
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#3
Thank you. I will post a video as soon as I can get out of this meeting.
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#4
It’s blinking 3 times: https://i.imgur.com/2RYC9Mr.mp4
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#5
Hi Michael,
In this case, the unit need to return for a repair.
Where are you from? When and where you purchased this mini-i AMP?
Thank you.
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#6
The amps were purchased from a friend so no receipt.
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#7
Hi Michael.
It doesn't matter.
It seemed that the warranty period of your unit has expired. You need to pay for the repair.
You can submit your repair request from this webpage. You need to provide more detail info for a quote.
https://www.matrix-digi.com/en/tech_support.html
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