01-06-2022, 06:05 AM
(11-26-2021, 04:58 AM)Cao Wei 提到:(11-10-2021, 06:44 PM)Brendan_1587 提到:(11-04-2021, 03:59 PM)Patrick_1562 提到: Hello -
mini i pro 3
Firmware: C813B8
Connections:
+ usb from mac mini m1
+ wired network to roon
+ optical from windows
Often, when switching the source on the matrix from Roon to USB the interface of the matrix locks up. (this happens when switching either from remote or directly on the dial interface). The audio does switch as USB audio comes out but the interface is stuck in the selection menu and does not respond to any button presses or dial turning. It requires a reboot to fix.
I am having this same problem, also with usb from a mac mini m1. My other connections are roon (wireless) and coax. When on another input, or after a usb headset is used on the mac, the matrix usb input will freeze (sometimes with the screen displaying the last bitrate, other times displaying "no audio input".) When this happens, the mac sees no usb audio device until the matrix is rebooted. it then immediately starts working again.
Dear Brendan and Patrick
How often does this issue happen?
Can you tell us the detailed operation processes of reproducing the issue? We tried to reproduce the issue in our office, but not success.
If the issue happen again, can you take a photo of the display of the unit and post here?
Thank you.
Hello - sorry for the slow reply.
The issue does not happen very frequently, but it did just happen. This time, I was listening on my mac mini m1 <-> usb. I started playing Roon to the i3. At that time the i3 device disappeared from Roon as though it went offline. When I went to use the controls on the i3 it was locked up. I was unable to attach a video, but here is a photo. If i turn the dial or press the dial nothing happens on screen.
