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Collecting bugs of mini-i 3 series products
#26
(11-10-2021, 06:44 PM)Brendan_1587 提到:
(11-04-2021, 03:59 PM)Patrick_1562 提到: Hello -

mini i pro 3
Firmware: C813B8

Connections:
+ usb from mac mini m1
+ wired network to roon
+ optical from windows


Often, when switching the source on the matrix from Roon to USB the interface of the matrix locks up. (this happens when switching either from remote or directly on the dial interface). The audio does switch as USB audio comes out but the interface is stuck in the selection menu and does not respond to any button presses or dial turning. It requires a reboot to fix.

I am having this same problem, also with usb from a mac mini m1.  My other connections are roon (wireless) and coax.  When on another input, or after a usb headset is used on the mac, the matrix usb input will freeze (sometimes with the screen displaying the last bitrate, other times displaying "no audio input".)  When this happens, the mac sees no usb audio device until the matrix is rebooted.  it then immediately starts working again.

Dear Brendan and Patrick
How often does this issue happen? 
Can you tell us the detailed operation processes of reproducing the issue? We tried to reproduce the issue in our office, but not success.
If the issue happen again, can you take a photo of the display of the unit and post here?
Thank you.
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RE: Collecting bugs of mini-i 3 series products - by Wei Cao - 11-26-2021, 04:58 AM

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