Big problem with mini-i pro 3!

[Alejandro]

I was able to contact the company's technical support, who very quickly and kindly remotely checked my equipment and determined that it had a factory fault. They asked to contact the seller to send me a replacement unit, so I did. I sent back the faulty unit and am now awaiting the arrival of the new replacement unit. I hope this does not give me problems.

Dear Alejandro,
Sorry for the inconvence.
I missed your posts . Please let me know if you have solve this problem by a replacement.
Best regards.

Cao

Hello Cao Wei!

Finally, yesterday I received my replacement unit. I must say that now it works perfectly and without failures. On the other hand, the seller, Shenzen Audio, offered to reimburse me for the cost of shipping I did to return the defective product.

I was very satisfied with the solution and with the speed with which they helped me solve the problem.

Thank you very much for your concern. I am only waiting for the Roon Ready certification to be completely happy!