12-28-2021, 11:31 PM
(12-26-2021, 02:54 AM)Cao Wei 提到: Hi Mark,
Which country are you living in? How much volts is your power supply?
Can you check the power voltage setting of your unit? You can find the power voltage switch on the side of the enclosure.
Best regards.
Hello,
In the USA and purchased the device from Apos. It seems the volts setting on the device is 230V. I'm not positive what you mean by my power supply. I've tried it in a couple of different outlets in my home with the same result (it's a new apartment complex if that's helpful)