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Collecting bugs of mini-i 3 series products
#6
Another posting in the Roon forum, title:

Live Radio Stations will often not start, always stop playing after 20-30 sec on my roon ready Matrix Audio Mini-i Pro 3.
Setup Roon Version: 1.8 build 790 stable (64 bit)
Roon Core: Roon Optimized Core Kit on a Intel NUC NUC10i5FNH, connected via Gigabit LAN directly to a AVM Fritzbox 6491 cable router.
Music Library, SSD internal storage on the Intel NUC.
Roon Remotes: Windows 10, iPad Pro 2018, Google Pixel 5 (wifi, 2.4 and 5GHz)
Roon Endpoints: Matrix Audio Mini-i Pro 3 (roon ready), a couple of Chromecast Audios, Chromecast Smart speakers, Topping E30 DAC directly connected to the Roon Core via USB
Output
Matrix Audio Mini-i Pro 3, connected via LAN or wifi
Issue
With Matrix Audio Mini-i Pro 3, all live radio stations will often not start playback or stop playing after 20-30 sec, no exception. Roon tells me something along the lines of “address has changed or is temporarily not available”.
The same stations will play just fine whenever one of my other Roon endpoints is selected, so my network should not be the culprit.
Network
Router Fritzbox 6491, Fritz Repeater 2400, Fritz Repeater 3000, Mesh Network
What I tried so far:
  • Reboot Core, reboot router and repeaters + latest firmware, firmware update on Matrix Audio device → same error

  • try Roon Core on a Windows 10 PC → same error

  • Matrix Audio Mini-i Pro 3 connect directly to Roon Core (Intel NUC) via USB, connect via LAn to Fritzbox or via wifi to Fritzbox or Fritz Repeater → same error

  • talk to Matrix Audio Customer Support: they first said their Mini-i worked ok but later could replicate the same phenomenon with two different devices:
“Thanks for your feedback. According to your issue, we tested other brand (Auralic Aries Mini/ Bluesound Node2i )in our labs, the situation is same to yours. It shows Unable to play this station after start to play for 5-10 secs.”
Please advise!
Thanks
Tobias



Hi Cao Wei, my reply on the previous mail from Tarnopol.

It looks like it is a Matrix Audio issue, streaming to my Cambridge CXN v2  (wifi) is very OK.
I tried UTP and Wifi with the mini-i Pro3 both options disconnecting from Live Radio in about 5 minutes. I tested it again today april 24, same result. Any ideas?

Cheers Jan.

>

Hi Tarnopol, welcome to the community!!
I have the same problem, a disconnect after about 5 minutes on Live Radio. This problem doesn’t occur on my Cambridge CXN v2 so it could also be a problem of the Matrix Audio Mini, they recently released a new firmware version: C713B8 Since then I also have this problem.
Otoh it might be a Roon problem, both Roon and Matrix released new software @ about the same time. Or the combination of the releases…

I posted this in the Matrix Audio forum this week:
This issue is under investigation by Matrix audio I guess.


Hi Cao Wei, I am using firmware version C713B8.
I am having problems since the firmware update when streaming “Live Radio” channels from Roon.
After 5 to 7 minutes the stream disconnects (wifi) 8 minutes with UTP and does’t start over from itself. I have to push play again in Roon to start the Live Radio stream.


<<

Also known issues reported by Matrix audio:
Known issues on C713A8/C713B8:
  • Auto brightness, auto standby not work. (Will be fixed by next update)

Matri Forum: Matrix Audio Community’s 
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RE: Collecting bugs of mini-i 3 series products - by Jan_1065 - 04-23-2021, 10:37 AM

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