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Issues with Element i reading an attached USB hard drive - 可打印的版本

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Issues with Element i reading an attached USB hard drive - David_721 - 06-14-2020

Hello, I have had an Element i for a couple weeks and just tried to attach a 10TB WD Elements USB3.0/2.0 this afternoon. Running into problems with the Android app (firmware: B00801) recognizing the hard drive. According to the app, that is the latest firmware for Android....and I have it set for auto-update.

But the problems go further than that. When I attach the USB drive, it effects playback via the network. JRiver sees the Element i go on and off the network whenever I try to play something through JRiver. If I remove the USB drive and restart JRiver, the problem goes away 

I *think* there might be two issues here:
1) The Android firmware somehow doesn't see the attached drive....even though the USB symbol lights up on the Element i display when it is attached.
2) Simply attaching the USB hard drive -- doesn't matter which port -- interferes with the Element i's network presence.

If anyone has any suggestions for how to address these, I am all was s.

Thank you in advance for your help.

Best regards, Dave