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Matrix Mini I Pro reacts to static electricity - 可打印的版本

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Matrix Mini I Pro reacts to static electricity - Sev - 06-08-2022

Hi,

When I have some static electricity from clothes and I touch the volume knob of my Matrix Mini I Pro to control the volume, the sound starts to randomly fluctuate decreasing to zero or almost zero volume every 10 seconds for 0.5 - 1 sec.

It seems that rebooting the DAC cures that. 

Why does it do it? How do I prevent it?


RE: Matrix Mini I Pro reacts to static electricity - Wei Cao - 06-10-2022

Please make sure your power supply connected to the ground reliably.
By the way, avoid statics when you touch any appliances including your mini-i Pro.
Thanks for your feedback.


RE: Matrix Mini I Pro reacts to static electricity - Sev - 06-10-2022

(06-10-2022, 05:06 AM)Wei Cao 提到: Please make sure your power supply connected to the ground reliably.
By the way, avoid statics when you touch any appliances including your mini-i Pro.
Thanks for your feedback.
Thanks. How  do I make sure it is connected to ground reliably? Mini I pro has a built in power supply inside the unit.


RE: Matrix Mini I Pro reacts to static electricity - Wei Cao - 06-15-2022

Make sure you are using a standard IEC power cable, and both the hot, neutral and earth wires of your power socket has connected to the power mains reliably.
You can seek help from a professional electrician.


RE: Matrix Mini I Pro reacts to static electricity - Sev - 06-15-2022

How did we shift so much offtopic? The question was: why does static electricity affect the work of Matrix Mini I Pro so much? Why does rebooting fix that? Is it how it was designed? You are the only person who can answer the question.

It goes without saying that I am using the standard cable that actually came with Mini I Pro. And of course I have proper earth in my house electrical system.