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Element X. Streaming plays only 30 secs of each track - 可打印的版本

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Element X. Streaming plays only 30 secs of each track - Tim_1306 - 12-21-2021

My Element X occasionally and for no obvious reason, plays only the first 30 seconds of each track. This applies only when in streaming mode (I only have a Qobuz account). This happened this evening for the first time since both firmware and Apps (Android version) were updated to the latest versions a week or so ago. I have tried uninstalling the App and reinstalling, but the problem remains. Note this is my second Element X and the first model, which was both bought and replaced this year, also behaved in the same way. This problem does not appear when using the mConnect app. Is this a bug?

Many thanks

Tim


RE: Element X. Streaming plays only 30 secs of each track - Wei Cao - 12-26-2021

Hi Tim
Can you try the following operations:
1. Disconnect power supply of the element X and wait for more than 30 seconds, then reconnect the power and boot the unit.
2. Are you able to use a MA Remote on an iPhone or iPad?