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Mini-i Amp in protection mode - 可打印的版本

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Mini-i Amp in protection mode - Michael_1585 - 11-08-2021

Not sure what happened. I have two of these amps that I run balanced out of a Mini-i Pro 3 balanced. As I was changing some gear in the set up, one of the amps goes into what I think is protection mode. The light goes from blue or green to a red flashing light. Not sure if there is a way to fix this. Any assistance is appreciated.


RE: Mini-i Amp in protection mode - Wei Cao - 11-09-2021

Can you view the LED, how it flashes? Please see the manual below:
https://www.matrix-digi.com/pdf/Mini-i_AMP_Manual_EN.pdf
If it flashes like the screenshot described ?
[attachment=106]
A short video would be easy for us to judge the problems.


RE: Mini-i Amp in protection mode - Michael_1585 - 11-09-2021

Thank you. I will post a video as soon as I can get out of this meeting.


RE: Mini-i Amp in protection mode - Michael_1585 - 11-09-2021

It’s blinking 3 times: https://i.imgur.com/2RYC9Mr.mp4


RE: Mini-i Amp in protection mode - Wei Cao - 11-12-2021

Hi Michael,
In this case, the unit need to return for a repair.
Where are you from? When and where you purchased this mini-i AMP?
Thank you.


RE: Mini-i Amp in protection mode - Michael_1585 - 11-12-2021

The amps were purchased from a friend so no receipt.


RE: Mini-i Amp in protection mode - Wei Cao - 11-16-2021

Hi Michael.
It doesn't matter.
It seemed that the warranty period of your unit has expired. You need to pay for the repair.
You can submit your repair request from this webpage. You need to provide more detail info for a quote.
https://www.matrix-digi.com/en/tech_support.html