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Element-X goes to sleep during USB input - 可打印的版本

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Element-X goes to sleep during USB input - Josh_1103 - 02-13-2021

My Element-X goes to sleep during USB input.
My set up is:
Debian 10 Server:
Roon Core -> HQPLayer Embedded -> Sonore OpticalRendu -> Element-X

Software is up to date.
I tried powering down and unplugging

Turning off auto-sleep fixes the problem.
Logs for HQPlayer and Roon show nothing unusual.

Thanks,
-Josh


P.S. The phone app is a serious bugfest. For $3K I expect alot better!


RE: Element-X goes to sleep during USB input - Wei Cao - 02-19-2021

Hello.
Sorry for the inconvenience.
The latest firmware B91901 fised this issue. Did you get your firmware updated?

Cao