Element H - X-SPDIF 2 + external power supply - crackling noise

[LI HUI]

Hi,

The solution to the second part of the problem related to crackling sounds when using external power was the power supply itself. Replacing the power supply with a new, better one solved the problem.

I would like to thank the Matrix Audio Team for their inquisitive approach to the problem - it forced me to make many tests, which finally showed what the problem was. Otherwise, I would probably give up and maybe even throw away a good device.

I have to revise my earlier negative opinion - Matrix Audio products are very good, high-quality audio devices, and with great technical support, they are an ideal choice for an audiophile.

Thank you very much
Sebastian

Hi Sebastian,

Glad that you have addressed the issue, if you have any other questions in the future, don't hesitate to contact us.